Data Protection Policy

X22's Privacy Policy

X22 places the highest priority on protecting your personal information. This Privacy Policy provides full details on how your data is collected, stored, and used.

Last Updated: January 2026
1

Introduction & Scope

X22 (https://x22.plus) is fully committed to protecting the privacy of its users. This Privacy Policy explains how we collect your personal information, how we use it, and how we keep it secure.

This policy applies to all services on the x22 platform, including the mobile app and all associated digital channels. By using our platform, you are deemed to have accepted this Privacy Policy.

This Privacy Policy is part of our Terms & Conditions Complementary and should be read together.

2

What Information We Collect

When you create an account and use our services on the x22 platform, we collect various types of information. A detailed breakdown of the data collected is provided below:

Types of Data Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile number, email address Account Management
Financial Information Payment method, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Gaming history, session data Service Quality Improvement

We only collect information that is genuinely necessary to operate our services. Collecting excessive or irrelevant data goes against x22's policy.

3

How We Collect Data

X22 collects your information through the following methods. We maintain complete transparency about each of these practices:

  • Directly from the information you provide during registration.
  • From documents uploaded during the KYC verification process.
  • Through payment providers during deposit and withdrawal transactions.
  • Via cookies and automatic logging technologies while browsing the platform.
  • From information provided when contacting customer support.
  • Via device permissions when using the mobile app.

Guarantee: x22 never collects any sensitive information without your consent. We always follow a minimal data collection approach.

4

How We Use Your Data

X22 uses your personal information only for specific, legitimate purposes. We never use your data for unrelated activities. In accordance with this Privacy Policy, our purposes for using your information are:

  • To create, manage, and secure your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To comply with KYC and AML (Anti Money Laundering) regulations.
  • To prevent fraud, scams, and cyberattacks.
  • To provide customer support and resolve complaints.
  • To keep you informed about relevant promotions, bonuses, and offers (with your consent only).
  • To improve platform quality and enhance the user experience.
  • To meet legal and regulatory obligations.

You can opt out of marketing communications at any time. This will have no impact on your account or access to our services.

5

Data Sharing Policy

X22 never sells your personal information or shares it with unauthorized third parties. However, limited data sharing may be necessary in certain circumstances:

  • Payment Providers: Necessary data is shared with Mobile Banking, Nagad, or other payment gateways to process transactions.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
  • Compliance Partners: With licensed providers engaged in AML and KYC verification.
  • Technology Providers: Cloud hosting and security service providers operating under strict confidentiality agreements.

Important: Your information is not shared with any parties beyond those listed above. Any data exchange with third parties is carried out under strict confidentiality agreements.

6

Cookies & Tracking Technologies

The x22 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: These are essential for maintaining login sessions and keeping core platform features running.
  • Performance Cookies: Used to monitor platform speed and performance.
  • Functionality Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Helps analyze user behavior to improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7

Data Storage & Security

X22 uses industry-leading security measures to protect your information. Our security infrastructure operates across the following layers:

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Server infrastructure is under 24/7 security monitoring.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) is available for all users.
  • Payment data is stored in compliance with PCI DSS standards.

Your data is retained for as long as your account remains active or as required by legal obligations. Once your account is closed and the retention period has expired, your data is securely deleted.

Security Guarantee: Our servers are hosted in internationally certified data centers with both physical and digital security in place.

8

User Rights

Every registered user on x22 has the following rights regarding their personal information. We respect and uphold these rights:

  • Right to Access: You have the right to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request the deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

9

Third-Party Services

The x22 platform integrates certain third-party services and technologies. These services have their own privacy policies that are outside x22's control. However, we only work with trusted and reputable providers.

  • Payment gateway providers (Mobile Banking, Nagad, etc.)
  • Licensed and regulated game software providers
  • Security & Fraud Prevention Services
  • Cloud Infrastructure Provider

Notice: x22 will never redirect you to unsafe third-party websites. Always check the URL bar and make sure you are on x22.plus.

10

Privacy of Minors

X22 does not collect personal information from anyone under the age of 18. Our platform is strictly for adults. If we become aware that data from a minor has been collected, it will be deleted immediately.

A note for parents — please monitor your child's internet activity and consider using parental control software where needed.

11

Policy Updates

X22 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will post a notice on the platform and notify you via your registered email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly. The "Last Updated" date is always displayed at the top of the page.

12

Contact

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Via the platform's live chat support (24/7)
  • Response time: typically within 24-48 hours

For any privacy-related requests, please send an email with "Privacy Request" in the subject line.

Why x22's Privacy Trusted

Our data protection practices meet international standards and reflect our commitment to earning user trust.

Military-Grade Encryption

All data on the x22 platform is secured with 256-bit SSL encryption. Every transaction and piece of personal information you share is fully protected.

Transparent KYC Process

Our KYC verification process is fully transparent. Information collected to verify your identity is used solely for that purpose.

Your Data Is Never Sold

X22 never sells your personal information to third parties. Your data is used solely to improve the quality of our services.

Scheduled Data Deletion

After your account is closed and the legally required retention period has passed, your data will be automatically and securely deleted.

Regular Security Audits

Our entire system is regularly audited by independent security experts. Any vulnerabilities identified are addressed promptly.

User Controls

You can view, correct, or request deletion of your data at any time. Full control stays with you.

Play Safe x22The best gaming at

Your data is protected, your privacy is guaranteed. Join x22 today and enjoy casino games, Sports Betting, fish games, and bingo.

By registering, you agree to our Terms and Conditions and agree to the Privacy Policy.

বাংলা