X22 platform's Terms and Conditions

By using the x22 platform (hereinafter referred to as "x22" or "we"), you automatically agree to these Terms & Conditions. These terms apply to all services, games, promotions, and transactions on x22.

If you disagree with any part of these Terms & Conditions, please discontinue use of the x22 platform. Our Terms & Conditions are published in Bengali and that version shall be considered the definitive version.

X22 reserves the right to update these Terms & Conditions at any time. A notice will be posted on the platform and the updated date will be displayed. Continued use of the platform after any changes constitutes acceptance of the new terms.

Accurate and complete personal information is required to open an account on x22. Registration with false or incomplete details may result in account closure and balance forfeiture.

Each user may only open one account. If multiple accounts are found belonging to the same person, all of them will be closed and any funds held may be forfeited.

• Please provide your correct name, date of birth, and mobile number during registration.
• A copy of your national ID or passport may be required for account verification.
• Opening multiple accounts from the same device, IP address, or payment method is prohibited.
• Keeping your account password confidential is entirely your responsibility.
• Allowing any third party to access or use your account is strictly prohibited.

Users must be at least 18 years of age to participate on the x22 platform. Registration by anyone under 18 is strictly prohibited.

X22 is committed to protecting minors. We urge parents and guardians to monitor their children's internet activity and use parental control software where necessary.

All deposit and withdrawal transactions on x22 are governed by the following rules. We support Mobile Banking, Nagad, and a range of other local payment methods.

• Only payment methods registered in your own name may be used for deposits.
• Your account must be fully verified before a withdrawal can be made.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Minimum deposit and withdrawal amounts are listed on the platform's deposit page.
• For suspicious transactions, x22 may request additional documents for verification.
• We follow KYC (Know Your Customer) policy to prevent money laundering.

X22 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

• The applicable wagering requirements must be fulfilled before a bonus can be used.
• The same promotion cannot be claimed more than once.
• Withdrawals made using bonus funds will not be processed until the wagering conditions have been met.
• Promotional offers are valid for a limited time and will be automatically cancelled upon expiry.
• Misuse of the bonus system may result in account termination.
• X22 reserves the right to modify or cancel any promotion at any time.

All games on x22 use third-party audited RNG (Random Number Generator) technology, meaning every game outcome is completely random and not predetermined.

The following rules must be observed when playing games on the x22 platform:

• Each game must be played in accordance with its specific rules.
• Exploiting technical glitches or bugs is strictly prohibited.
• Using automated bots or software to play games is prohibited.
• If a technical issue occurs during a game, x22 may void the round in question.
• In the event of a dispute over a game result, x22's decision is final.

The following activities are strictly prohibited on the x22 platform. Violations will result in immediate account closure.

• Money laundering or any illegal financial activity.
• Attempting to hack another user's account or steal their information.
• Attempting to manipulate the platform's bonus system.
• Creating multiple accounts to claim promotional benefits.
• Attempting unauthorized access to gaming software or servers.
• Harassing or threatening other users.
• Claiming withdrawals using false information.

X22 reserves the right to close or temporarily suspend any account in the following circumstances:

• Breach of these Terms & Conditions.
• Failure to provide the required documents for verification.
• In cases of suspicious or fraudulent activity.
• At the account holder's request for self-exclusion.

Users may request to close their account at any time. Before closure, the opportunity to withdraw any valid balance will be provided, subject to bonus conditions being met.

X22 is fully committed to protecting your personal information. We use SSL encryption and the latest security technology. Our detailed privacy policy Here Available.

• Your information is never shared with third parties.
• Payment information is stored with the highest level of security.
• You will be fully informed about how your data is used, with complete transparency.

X22 accepts no liability in the following circumstances:

• Loss of account credentials due to the user's own negligence.
• Gaming interruptions caused by loss of internet connection.
• Losses caused by third-party software or hardware issues.
• Service disruptions caused by unexpected technical errors.

X22 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. For any significant changes, we will post a notice on the platform and notify users via their registered email.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

If you have any questions or concerns about these Terms & Conditions, please get in touch with us. Our customer support team is available 24 hours a day, 7 days a week.

• Email: [email protected] (for general inquiries)
• Live Chat: Instant support from any page on the platform.
• Average response time: 2 minutes on live chat, within 24 hours by email.